Frequently Asked Questions
Everything you need to know about our herbal remedies and apothecary goods.
How long will it take for my order to ship?
We process all orders within 2-4 business days. Once shipped, you will receive a tracking number via email to monitor your delivery progress.
Are your apothecary products organic and ethically sourced?
Yes, we prioritize organic, wild-harvested, and ethically sourced ingredients to ensure the highest quality and potency for our customers.
What is your return policy for wellness items?
Due to the nature of our products, we cannot accept returns on opened apothecary goods. However, if your item arrives damaged, please contact us within 48 hours for a replacement.
Do you offer international shipping?
Currently, Spill The Tea Sis Apothecary ships within the United States and Canada. We are working on expanding to more international destinations soon.
Can I change or cancel my order after it's been placed?
If you need to make changes, please email our support team within 12 hours of placing your order. Once an order has entered the fulfillment stage, we are unable to make modifications.
Are these products safe to use with my current medications?
While our products are natural, we always recommend consulting with a healthcare professional before starting any new herbal regimen, especially if you are pregnant or taking prescription medication.